Copyright © Hyland Software, Inc.
Just getting started in immigration? The Starter plans provides the essential tools you need to manage your immigration caseload from end-to-end.
Specifically designed for the medium to large size organizations that are focused on efficiency, growth and streamlining workflows.
Edge provides a truly unique pricing system that is highly beneficial to immigration practitioners. Adding a new matter/case in Edge incurs a one-time case initiation fee for the life of that process. This fee can be passed along to clients reducing the organization’s investment into the software service to practically zero.
Designed by legal practitioners for legal practitioners, our pricing structure is the only one in the industry that aligns our goals with your goals. Unlike other case management vendors who charge a large user fee per month no matter how many cases your team creates, our pricing structure allows us to partner with you an align our revenue targets with your revenue targets. We aren’t successful unless you are successful and that’s what sets us apart from any other immigration case management provider on the market.
|Basic Reports (not interactive)|
|US-Based Customer Support|
|Accounts Receivables Module|
|Foreign National Portal|
|Reminders and Expiration Tracking|
|MS Word Integrator|
|Visa Bulletin Priority Tracker|
Acuity Calendar Integration
|Bulk Case/Process Reassignment|
|API/Corporate Data Feeds *|
|RFP and Demo Support|
|Periodic Business Reviews|
|Single Sign-On (SSO)|
|Enterprise Service Level Agreement (SLA)|
All forms are 100% web-based – nothing is written, nothing is manual. We have a team monitoring and managing form revisions and updates, which means form updates are available very quickly within the system without updates or patches. Best of all, from data maps to the correct form fields without redundant data entry.
Easily create invoices, payment plans, manage retainer funds (i.e. – trust accounts/IOTA), and track everything utilizing our best-in-class Account Receivable module.
Upload and store all case documents directly into the case file for easy reference and secure online storage at no additional fee.
Streamline your intake process and easily gather information a specific questionnaire that asks questions designed for each type of immigration benefit your firm handles. Questionnaires are available in different languages.
Quick and convenient support when you need it- US based support via phone, live chat, or email. Our support specialist are trained in immigration best practices and will guide you through time saving workflows to complete your tasks quickly and efficiently.
Be proactive with your clients- Track, run reports and get reminders of important filing deadlines, expiring dates, and next steps, all in a single view.
Track all of our support tickets including feature request progress, case status updates and much more right from your own client portal.
MS Word Integrator saves you time by providing the ability to create standardized document templates that are able to securely merge client data from Edge. Documents can be created and used to send e-mails, correspondence, cover letters, fee arrangements, etc. Best of all, everything is saved into OnDocs.
Assign, track, report and send communication to specific staff members with our Enhanced Activities. Take advantage of pre-calculated “target dates” that can easily be adjusted, and create “to do” lists for staff members that include all of their activity tasks for their assigned cases.
The integration with Edge communicates appointments from Edge to Acuity and from Acuity back to Edge. This includes attaching appropriate FN records (if existing) or creating new ones with a Consultation. Both the Acuity and Edge calendar are kept in sync at all times.
If there’s a field for it, you can report on it. Create, build and organize customized reports from Foreign National and process data. Track essential client information, staff productivity, and gain business insights. Export your customized reports as HTML or Excel files.
Collaborate and communicate with clients quickly while accessing important e-mail conversations and relevant client case information in one place. This downloadable plug-in allows you to easily save email messages and attachments, directly into a case file, right from Outlook.
E-filing capabilities that enable the firm to easily collect Foreign National information that can be transmitted directly from Edge into government websites such as iCERT and PERM. Currently supporting ETA – 9089, ETA-9035, ETA-9141.
Need to make a mass case reassignment? Save time, let us complete the reassignment for you.
Up your marketing game and use your own Branded Sandbox for prospective client presentations as well as API testing and system configuration edits.
Receive Periodic Business Reviews from your dedicated Customer Success Manager to learn how efficiently you are utilizing the system and identify where improvements can be made to gain productivity. Learn about new features, review metrics, and hear best practices.
The Enterprise Service Level Agreement (ESLA) applies to Premier tier organizations and features a custom SLA above and beyond the standard LawLogix SLA.
Eliminate duplicate data entry and synchronize employee case data with Corporate client data by utilizing our APIs and Data Feeds to communicate back and for the between your HRIS system and Edge.
Let us help you gain new business and retain existing clients by supporting your RFP preparation and partner on potential client system demonstrations. Our system experts can help answer technology and security questions so that you can focus on the legal services provided by your firm.
Improve User experience by centralizing access to Edge services by using Single Sign On (SSO) Services. Put your organization firmly in control of User access and security through implementation of Edge SSO services.
Copyright © Hyland Software, Inc.