Mobility Solutions – Accessing your Client’s Immigration Case Information on the Go
Attorneys and case managers spend incredible amounts of time in the office – talking with clients, reviewing cases, or just managing workloads (theirs and others). Inevitably thoughyou will need to leave the office to visit clients, engage in marketing activities, or maybe even spend some time at home. While it would be nice to think that your clients will respect this time away, we all know Murphy’s Law: as soon you leave the office, one of your clients will contact you, requesting (demanding?) a status update on their case and next ste,ps. When this happens, do you find yourself relying on memory to recall those important facts? Or do you find yourself with an armload of heavy files or case summaries, when you head home for the evening or on a much needed mini-vacation, just in case? Has the need for information at the last minute before court added to the anxiety or stress of helping your clients? If you use EDGE as your case management solution, this may be a thing of the past!
Case Management systems generally specialize in solving big picture items affecting the workflow within an organization. The intake of information regarding the beneficiary, tracking of the milestones related to the outcome of the case, monitoring pending status expiration, docketing, and the production of needed government forms have been the hallmark traits of a good case management system. The compromise until now has been the lack of having useful information immediately and securely available when away from an internet/Wi-Fi connection.
If you use the EDGE system and have an IPhone, iPad, Android phone or tablet, with 3G, you now have an exciting and useful option for keeping client information accessible when and where you need it. The LawLogix EDGE App now enables you to access key information like Case notes, Reminders, Case Status information and client summaries directly from your iphone, iPad or Android device. What are the advantages of this tool? At home, at the office, or on your way to court, you can now get the very latest information about your clients through our secure mobile application. Bring up a client file and search all case notes related to the case. Review any incomplete Reminders or expiration dates that may be factors in the client case. Review the latest milestones reached in the client’s application process at a glance.
Mobility solutions such as the EDGE App by LawLogix provide one more tool to enable you to be a more effective adviser to your clients. By accessing case and client information on the go, attorneys can improve case communication, reduce “away from the office” anxieties, and ultimately build trust from their clients. Be sure to contact LawLogix for information on these new tools for the busy attorney or case manager.
Want to learn more about LawLogix EDGE mobility solutions? Current EDGE clients can contact Customer Support here or by calling us at 602-357-4240 ext. 2. New clients interested in learning more about the LawLogix EDGE system can contact us here or call 602-357-4240 ext. 1. Also, please visit our website at www.lawlogix.com for general information.