We Support Our Features
Professional training and excellent customer service are the keys to making the most of your I-9 and/or immigration investment. Our training and support teams are the best in the industry. With years of real-world immigration or corporate experience, Mac and PC fluency, and excellent public speaking skills, each of our trainers is ideally qualified to help you implement our solutions.
Real Immigration and I-9 Expertise
We support our rich feature sets with a US based, dedicated team of 14 world-class
trainers and award winning customer support staff that have real immigration and I-9
experience and PC A+ customer service certification ensuring professional support.
Backed By the Best Technology
 Our dedicated US based training and customer service facility, based in Phoenix, AZ, is supported by a state-of-the-art customer relationship management (CRM) system that tracks every interaction with your staff. We are serious when we say we support you!
And to ensure the best possible service, we utilize GoToMeeting®, the most advanced remote desktop support and training tool on the market today, to provide you with timely and helpful support.
Ongoing Training and Support
First and foremost, we believe the LawLogix products are the easiest to learn and use. You can be trained and using our products in one day. We provide several training options: onsite, at our Phoenix training facility and/or via GoToMeeting (telephone and internet).
As part of our service, we provide ongoing training and customer service. We believe they are the keys to making the most of your investment. We're committed to helping you unlock all of our powerful features.
Customer Support Hours
Our customer support team is available 6:00 am to 6:00 pm MST time, Monday to Friday.
Testimonials:
LawLogix: The Best Choice
"The LawLogix Training and Customer Service Teams are the best in class. They are friendly, courteous, work under extremely tight timelines while maintaining their focus on the need of their customers, providing technical and analytical support."
Eldonie Etinoff-Gordon Pfizer Inc.
Great Customer Service
"I've never had customer service this great with any product or service."
Lauren Gibson
Simmons & Ungar LLP
Excellent Training
"Your trainers are excellent. They pace well, are opened minded, and
provide the right mix of direction and experimentation. Good catch."
Partner of 30-user law firm
Impressive Customer Support
"As per our telephone conversation earlier today, I remain highly impressed with your company and its services, especially with your customer support department. I have always found your support staff to be very knowledgeable, polite, understanding, and prompt in replying to our inquiries.
Thank you for an excellent product and a highly competent staff to back it up!"
Ruth Ann Worden
Immigration Paralegal Aviewtrans, PA.
Help that Saves Money
"I want to thank you for your help. I downloaded and installed Adobe Acrobat 8 Reader and it took care of the problem... I was ready to buy the upgrade to Adobe 8 Pro, which is about $500 so you saved me a lot of money. The free reader works like a charm... Thanks a lot for your help. Your support team is terrific - the best I have ever dealt with!"
David J. Chapman
Chapman Law Firm
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