System requirements - No Expensive Software or Servers Needed

Unlike most forms programs and case management systems, EDGE requires no expensive equipment to operate. EDGE is an on-demand service (SaaS) - You simply need a PC or Mac to access EDGE.

EDGE is PC & Mac compatible.

Minimum Software Requirements

PC:

• Operating System: Windows XP.
• Browser: free Internet Explorer 6.0+
• Forms program: Adobe Reader 5.0+ or 7.0.8 (free software).

Mac:

• Operating System: OS 10.3+
• Browser: Safari ver.1.2.2+
• Forms program: Adobe Reader 7.0+ (free software).

EDGE can be accessed securely from any computer with an Internet connection, allowing immigration support teams and their clients to work together regardless of how far they might be geographically separated.

Benefits

For an overview, please open this document:  (Printable pdf file) 

With EDGE, your attorneys, pro bono works and immigration staff can:

1. Share facts, legal strategy and case activities easily and efficiently by using the OnDocs Case Notes feature which is accessible to all members of the immigration support team working on a foreign national's case.
2. Communicate more effectively with foreign national clients through the use of multi-language online questionnaires that are currently available in nine languages.
3. Anticipate all critical deadlines well in advance through the use of automated reminders, calendaring and expiration reporting features.
4. Produce forms more quickly by taking advantage of one-time data entry and online review and printing of forms without the hassle of sending multiple drafts through the mail.
5. Create customizable reports to:
   1. Qualify for grants.
   2. Assist with conflict checking for violence against women cases.
   3. Manage and improve accountability of staff and caseloads.
   4. Monitor case status.
   5. Track expiration and visa priority dates.
   6. Keep track of time spent on each case.
   7. Daily cash-out, accounts receivable, statements and much more.
6. Family centric system with family dependent linkage for easy referencing and tracking of family members.

How EDGE Works

For a visual overview of How EDGE Works, please view this document:  (Printable pdf file) 

Proven Track Record with Non-profits and CBOs

Please note that Dan Siciliano, our Co-Founder, was previously the Executive Director of the largest non-profit immigration community outreach project. As a result, LawLogix initially was developed in response to a perceived need for a user-friendly, universally accessible case management system to serve the needs of the non-profit and CBO immigration legal services community.

Since its inception in 2000, LawLogix has developed a proven track record with non-profits and CBOs with prominent non-profit users like:

(i) Reverend Monsignor Ronald Marino, Director of Catholic Migration Office in Brooklyn, N.Y., who is also an accredited representative on the Board of Immigration Appeals, and

(ii) Attorney Sister Margaret Perron, Director, Division of Religious Immigration Services of CLINIC, a national immigration service.

Current Case Records are no Problem

To facilitate the implementation of EDGE throughout your organization, we offer comprehensive data migration of all client cases from your existing forms programs (e.g., ImPro, AIDE and ImmigrationWorks) to EDGE . We then co-ordinate this data migration with training to assist in a smooth transition with no downtime

Client Benefits

• Present professional multi-language (English, Spanish, German, French, Japanese, Chinese, Russian, Italian and Portuguese) online interfaces to your individual and corporate clients.
• Provide online case status reports accessible from your website (EDGE is invisible to your clients).
• Save time, courier charges and postage by providing completed forms (via email or our secure SSL-encrypted SureMessage^SM system) to your clients to print, sign and return to you.
• Reduce the number of case status inquiry calls with online case status reports.
• Enable your company users to access case status reports on all their employees and updated self-service custom reports which you make available to them on an ongoing basis (they only see the data you want them to see).
• Provide clients with receipt notices and access to other vital information and documents (e.g., USCIS Photos Spec's Page, Transition Government regulations, certificate and samples and your own custom links) at your discretion.
• Allow clients to securely and directly upload supporting documents to the virtual document storage and communication folder of their file.

Training and Customer Support

More than 90,000 users in non-profits, CBOs, law firms, corporations, U.S. Government funded agencies and universities use LawLogix products.

LawLogix customer service includes award-winning onsite/telephone training and ongoing access to an expert customer service team with real-world non-profit and CBO immigration expertise.

We Support Our Features

Professional training and excellent customer service are the keys to making the most of your immigration forms and case management system investment. Our training and support teams are the best in the industry. With years of real-world immigration or corporate experience, Mac and PC fluency, and excellent public speaking skills, each of our trainers is ideally qualified to help you implement our solutions.

Real Non-Profit & CBO Immigration Expertise

We support our rich feature sets with a US based, dedicated team of 14 world-class trainers and award winning customer support staff that have real non-profit & CBO immigration experience and PC A+ customer service certification ensuring professional support.

To learn more about our ongoing training and customer support, please click here

IT Benefits

• No Expensive servers - EDGE is an on-demand service (SaaS) - You simply need a PC or Mac with an internet connection to access EDGE.
• Save valuable IT resources but not having to apply update forms/version patches to software.
• We provide ongoing training and customer support so your IT staff don't need to.
• No security worries.
• As part of the EDGE service, at no charge, you are able to download (FTP utility) a complete copy of all your data (in an industry standard ASCII tab-delineated format with all stored documents, including forms in a pdf format) onto your servers on a weekly basis. With a full version of Adobe Reader you can even edit your forms outside of our system.

Really Safe & 99.5%+ Uptime

LawLogix has deployed security safeguards and invested in extensive redundant server lock-down centers to protect your data and keep your system up and running.

• Our secure SSL-encrypted SureMessaging system eliminates unencrypted emails and, best of all, incoming and outgoing messages are automatically captured in your client's file, eliminating the need to print out and/or cut and paste all email correspondence into your client's communication docket.
• You can make locked pdf forms available to your clients (via email or our secure SSL-encrypted SureMessage^SM system) to print out, review, sign and return to you.
• LawLogix has deployed substantial resources to install tri-cluster servers, which utilize the same server technology as the US Army - a server platform that is not prone to Windows-based worms or viruses.
• We use state-of-the-art locked down server farms featuring redundant, uninterruptible power supplies with back-up electric generators, biometric hand-scan entry system, mantrap controlled entrance/exit, and other best-available security measures. We have a proven 99.5%+ uptime track record.

With EDGE, you have the good fortune of piggy-backing on the extensive due diligence conducted by several U.S. government agencies, law firms and several publicly traded companies, including one of the world's top five largest banks. They raked every other vendor over the coals - and picked LawLogix.

Current Forms, E-filing and PERM

• Always use most-current forms.
• Have instant access to the most current forms without the hassle of updating software on your computer.
• Quickly produce clean accurate forms with one-time data entry.
• Take advantage of state-of-the-art e-filing within EDGE and related developments - all without having to update software on your computers or servers. E-filing forms include (and regularly adding):

DS-156.

ETA-9035, ETA-9089.

I-129, I-129S, I-90, I-131, I-140, I-765, I-821, I-907.

Case Management

• Benefit from integrated forms and case management.
• Easily customize the system (e.g., process names, questionnaires, required docs, activities, individual security privileges, reports and much more) to the way you practice immigration law.
• Be reminded of deadlines, expiration dates and/or meetings with our automated Reminder/Docketing system.
• Easily record case activity notes, clients' correspondence, submitted forms, and store pertinent documents in the client's file with ability to view/print a case/matter summary overview.
• Automate your communications with email template, mail merge and mailing label reports.
• Create customizable work flow/activities/to-do lists for each process (e.g., PERM).
• Process cases more efficiently (our top clients report up to a 48% reduction in case processing costs) all while making your jobs easier and more enjoyable.
• Effectively manage your complete immigration practice with our customizable reports generator (e.g., expiration and case status), the most advanced reporting structure in the industry (run online or exported to Excel).
• Set up security privileges and virtual case files that allow you to securely share files between offices, work at home, at a client's office or while traveling, without using 3rd party software (e.g., PC Anywhere).
• Comply with your malpractice insurance with audit trails reports and various security settings and protocols for both you and your clients.

Easily gain productivity by:

• Having clients fill in process specific online client questionnaires that automatically populate the forms for you.
• Enabling your clients to access online case status reports (reducing the excess number of case status inquiry calls).

Integrated Billing

No need for a separate billing system and the associated duplicate data entry and expense. The EDGE integrated billing system allows you to:

• Multi-language customizable invoices.
• Bill using both flat fee and hourly fee arrangements.
• Bill beneficiaries and/or petitioners with easy line item invoicing and preset case fees.
• Create and track trust and retainer accounts.
• Create invoices either on your letterhead and/or electronically (for online access/emailing)
• Track partial payments and credits.
• Create statements including interest charges.
• Run the necessary billing reports (including Daily Cash Out, quick A/R balance and detailed history review) you need to effectively manage your receivables and cash flow.
• Easily review, print and manage all outstanding invoices by filters such as New/Unsent, Balance Due and Paid in Full.
• Quickly search by invoice number and date.
• Manage and forecast your practice income by process types & renewal dates with easily created custom reports (online/HTML, Excel and XML).

Data Security

Because EDGE takes the protection, availability and privacy of your data very seriously, we have developed systems with world-class resistance to viruses, worms, and hacker attacks. By utilizing the same next generation server technology as the U.S. Army, our system is not susceptible to Windows based viruses or worms. If you plan to maintain your own in-house server or another SaaS without redundant servers, co-location systems (in different geographic areas), and guaranteed up-time, you are more likely to experience down time and catastrophic loss of data.

Further, unique log-on and very customizable security features for every user, including an audit trail and user-tracking log, assist in your internal control of your data. Cases can be simultaneously assigned at several levels including paralegal, attorney, and partner. With EDGE, you can assign various security privileges to your staff and monitor all file activities with comprehensive audit trails.

Control Your Data

EDGE allows you to have a complete communication docket on all clients which includes phone calls, incoming/outgoing emails, calendar events, meetings, reminders, documents and much more. EDGE’s built-in OnDocs™ document storage system, online client interfaces, reminders system and complete communication docket will help you meet every deadline, reduce client case status inquiry calls, let you work from any location via the internet and essentially eliminate the age old problem of ″misplaced files″. Additionally, you have complete control of your data, allowing you the ability to back up your data on to your own server - anytime.