What is EDGE?

Your firm will be able to streamline your immigration practice using EDGE, the # 1 comprehensive forms, billing, e-filing and case management system with multi-language client online interfaces. EDGE is easy to learn and use for both you and your clients.

EDGE's Brochure:  (Printable pdf file) 

Why Choose EDGE?

Question: With so many vendors offering so many bells and whistles, how can I choose?

Answer: LawLogix is committed to building the best product possible with only the features you really want and will really use. We make sure that all of our features are quick to customize and easy to learn for both you and your clients.

EDGE intentionally has fewer features than the competitors and we are proud of it! We believe our competitors' products are too complex. Too many features, too many buttons, too much to learn, too hard to use and too long to customize (sometimes months).

Additionally, we’ll help you customize the client interfaces with your own logo at no charge. We never put our logo in front of your clients, so your system will always look like your own.

We built EDGE to work smarter, feel better, and let you do things your way, making it is easier to use. We pay enormous attention to the details and overall end user experience.

And most importantly, we support our rich feature set with a US based, dedicated team of world-class trainers and award winning customer support group that has real immigration experience and PC A+ customer service certification ensuring professional support.

There is a vast gap between firms that are thriving and those that are not. It comes down to whether the systems they use provide real efficiency and ease of use for the firm. EDGE was designed to do this - plain and simple.

EDGE is not just a piece of powerful software. It is a basic philosophy about technical excellence, customer service, and attention to detail. It is our way of doing business - a philosophy that will make a profound difference to you, your reputation, your clients and your bottom line.

How EDGE Works

For a visual overview of How EDGE Works, please view this document:  (Printable pdf file) 

Law Firm Benefits  (Printable pdf file) 

EDGE is the #1 integrated forms, billing and case management system that:

• Substantially reduces your case processing overhead costs.
• Increases your staff productivity with online client questionnaires.
• Helps you meet your deadlines.
• Provides superior case management tools including our online FN and HR management questionnaires, USCIS forms and case status reports.
• Assists you in effectively managing your immigration practice with our customizable reports and virtual case files allowing you to share files between offices, work at home or while traveling.

Client Benefits

• Present professional multi-language (English, Spanish, German, French, Japanese, Chinese, Russian, Italian and Portuguese) online interfaces to your individual and corporate clients.
• Provide online case status reports accessible from your website (LawLogix is invisible to your clients).
• Save time, courier charges and postage by providing completed forms (via email or our secure SSL-encrypted SureMessage^SM system) to your clients to print, sign and return to you.
• Reduce the number of case status inquiry calls with online case status reports.
• Enable your company users to access case status reports on all their employees and updated self-service custom reports which you make available to them on an ongoing basis (they only see the data you want them to see).
• Provide clients with receipt notices and access to other vital information and documents (e.g., USCIS Photos Spec's Page, Transition Government regulations, certificate and samples and your own custom links) at your discretion.
• Allow clients to securely and directly upload supporting documents to the virtual document storage and communication folder of their file.

IT Benefits

• No Expensive servers - EDGE is an on-demand service (SaaS) - simply need a PC or Mac with an internet connection to access EDGE.
• Save valuable IT resources but not having to apply update forms/version patches to software.
• We provide ongoing training and customer support so your IT staff don't need to.
• No ongoing IT support and no security worries.
• As part of the EDGE service, at no charge, you are able to download (FTP utility) a complete copy of all your data (in an industry standard ASCII tab-delineated format with all stored documents, including forms in a pdf format) onto your servers on a weekly basis. With a full version of Adobe Reader you can even edit your forms outside of our system.

Security Benefits

LawLogix has deployed security safeguards and invested in extensive redundant server lock-down centers to protect your data and keep your system up and running.

• Our secure SSL-encrypted SureMessaging system eliminates unencrypted emails and, best of all, incoming and outgoing messages are automatically captured in your client's file, eliminating the need to print out and/or cut and paste all email correspondence into your client's communication docket.
• You can make locked pdf forms available to your clients (via email or our secure SSL-encrypted SureMessage^SM system) to print out, review, sign and return to you.
• LawLogix has deployed substantial resources to install tri-cluster servers, which utilize the same server technology as the US Army - a server platform that is not prone to Windows-based worms or viruses.
• We use state-of-the-art locked down server farms featuring redundant, uninterruptible power supplies with back-up electric generators, biometric hand-scan entry system, mantrap controlled entrance/exit, and other best-available security measures.

With EDGE, you have the good fortune of piggy-backing on the extensive due diligence conducted by several U.S. government agencies, law firms and several publicly traded companies, including one of the world's top five largest banks. They raked every other vendor over the coals - and picked LawLogix.

Training and Customer Support

More than 90,000 users in law firms, corporations, U.S. Government funded agencies and universities use LawLogix products.

LawLogix customer service includes award-winning onsite/telephone training and ongoing access to an expert customer service team with real-world non-profit and CBO immigration expertise.

We Support Our Features

Professional training and excellent customer service are the keys to making the most of your immigration forms and case management system investment. Our training and support teams are the best in the industry. With years of real-world immigration or corporate experience, Mac and PC fluency, and excellent public speaking skills, each of our trainers is ideally qualified to help you implement our solutions.

Real Non-Profit & CBO Immigration Expertise

We support our rich feature sets with a US based, dedicated team of 14 world-class trainers and award winning customer support staff that have real non-profit & CBO immigration experience and PC A+ customer service certification ensuring professional support.

To learn more about out ongoing training and customer support, please click here

Current Forms, E-filing and PERM

• Always use most-current forms.
• Have instant access to the most current forms without the hassle of updating software on your computer.
• Quickly produce clean accurate forms with one-time data entry.
• Take advantage of state-of-the-art e-filing within EDGE and related developments - all without having to update software on your computers or servers. E-filing forms include (and regularly adding):

DS-156.

ETA-9035, ETA-9089.

I-129, I-129S, I-90, I-131, I-140, I-765, I-821, I-907.

Case Management

• Benefit from integrated forms and case management.
• Easily customize the system (e.g., process names, questionnaires, required docs, activities, individual security privileges, reports and much more) to the way you practice immigration law.
• Be reminded of deadlines, expiration dates and/or meetings with our automated Reminder/Docketing system.
• Easily record case activity notes, clients' correspondence, submitted forms, and store pertinent documents in the client's file with ability to view/print a case/matter summary overview.
• Automate your communications with email template, mail merge and mailing label reports.
• Create customizable work flow/activities/to-do lists for each process (e.g., PERM).
• Process cases more efficiently (our top clients report up to a 48% reduction in case processing costs) all while making your jobs easier and more enjoyable.
• Effectively manage your complete immigration practice with our customizable reports generator (e.g., expiration and case status), the most advanced reporting structure in the industry (run online or exported to Excel).
• Set up security privileges and virtual case files that allow you to securely share files between offices, work at home, at a client's office or while traveling, without using 3rd party software (e.g., PC Anywhere).
• Comply with your malpractice insurance with audit trails reports and various security settings and protocols for both you and your clients.

Easily gain productivity by:

• Having clients fill in process specific online client questionnaires that automatically populate the forms for you.
• Enabling your clients to access online case status reports (reducing the excess number of case status inquiry calls).

Integrated Billing

No need for a separate billing system and the associated duplicate data entry and expense. The EDGE integrated billing system allows you to:

• Multi-language customizable invoices.
• Bill using both flat fee and hourly fee arrangements.
• Bill beneficiaries and/or petitioners with easy line item invoicing and preset case fees.
• Set up preset hourly billing fees for attorneys/paralegal and type of work.
• Create and track trust and retainer accounts.
• Create invoices either electronically and/or on your letterhead.
• Track partial payments and credits.
• Create statements including interest charges.
• Run the necessary billing reports (including Daily Cash Out, quick A/R balance and detailed history review) you need to effectively manage your receivables and cash flow.
• Easily review, print and manage all outstanding invoices by filters such as New/Unsent, Balance Due and Paid in Full.
• Quickly search by invoice number and date.
• Manage and forecast your practice income by process types & renewal dates with easily created custom reports (online/HTML, Excel and XML).

Billing & HRMS Integration

To increase staff productivity and reduce duplicate data entry in multiple systems, EDGE allows you to create custom reports in Excel and XML format to input clients/employees data into your billing (e.g., QuickBooks and TimeMatters) and HRMS software (e.g.. SAP, Oracle/PeopleSoft and many others). Ongoing integration from HRMS and billing systems to EDGE is also available.

Outlook & Palm Integration

While the EDGE Secure Messaging System automatically captures all incoming and outgoing emails from within the system (both from the law firm and client sides), we also provide Outlook email integration.

EDGE integration with Palm is also in development.

Automated Outlook email integration feature

″I absolutely love the automated feature of copying client e-mails from my Outlook account to EDGE. While EDGE has a great SureMessage^SM system there are always people who prefer to correspond with us through Outlook. This has been a time saving feature for our office!″

Michele A. Gill

Paralegal

The Outlook feature saves so much time!

″I just wanted to take a moment to let you know that I am very pleased with the Outlook feature for the EDGE system! This feature saves me so much time, it is truly a great addition to an already awesome program! I just love the fact that I can quickly add a copy of an Outlook e-mail message to the foreign national's case file in just a few simple steps.″

Dana E. Fout

Senior Paralegal

Leblang, Solano & Ashbaugh, P.L.L.P.

Online Client Access

• Provide online foreign national and corporate client interfaces:

Multi-language questionnaires: English, German, French, Spanish, Italian, Portuguese, Russian, Japanese and Chinese that auto-populate forms for you.

Foreign national case status reports.

Corporate client summary reports.

Government forms to view and sign.

Documents and notices.

Send and receive secure e-messages.

Immigration links and resources.

• Reduce client case status calls.
• Work entirely online: share files between offices and work from home or on the road.
• Utilize mail merge and automated e-mail.
• Get organized with complete client correspondence storage including secure e-mail.

Prospective Client Web Capture

The EDGE pre-consultation web capture page allows you to capture prospective client data directly from your website, and automatically populate your EDGE database and government forms. No more duplicate data entry. Imagine how much time and money you will save.

Best of all, after prospective clients submit their data, a notification email is sent to you, and the prospective clients are redirected to a "Thank You" page on your website, informing them they will be contacted shortly.

Maximize Your Profits and Gain Competitive Advantage

• A system that pays for itself.
• No expensive equipment or IT staff.
• Manage billing, income, and productivity with custom reports.
• Increase staff efficiency and caseload while making the job easier.
• Eliminate staff transition concerns with expert data migration and onsite training.
• Provide your clients with superior customer service.
• Out-perform your competitors and win their clients' business.

Truly Customizable Reports Generator  (Printable pdf file) 

The EDGE "All-in-one" Interactive Reports allow you to:

• Combine several types of reporting criteria into one easy-to-read format.
• Simultaneously track up to 10 different expiration dates using as many as 15 search filters.
• Quickly generate up to one thousand records on the spot or up to five thousand records for a scheduled report.

LawLogix is the ONLY vendor to offer you a truly customizable reports generator, where you can give the reports any name you like, create and select your own columns and then group and sort the data to the exacting standards held by both you and your clients (including self-service custom corporate HR reports available through the HR corporate interface).

Global Outbound Immigration Module  (Printable pdf file) 

With robust customizable features, reports and security privileges, EDGE allows you to effectively and securely manage your outbound cases and coordinate with local co-counsel - all while meeting your high profile client's needs. This entire set of features (from customizability to the online documents management) is backed by our award winning US-based professional training and customer service teams.

System requirements - No Expensive Software or Servers Needed

Unlike most forms programs and case management systems, EDGE requires no expensive equipment or ongoing IT support to operate. EDGE is an on-demand service (SaaS) - simply need a PC or Mac to access EDGE.

EDGE is PC & Mac compatible.

Minimum Software Requirements

PC:

• Operating System: Windows XP.
• Browser: free Internet Explorer 6.0+
• Forms program: Adobe Reader 5.0+ or 7.0.8 (free software).

Mac:

• Operating System: OS 10.3+
• Browser: Safari ver.1.2.2+
• Forms program: Adobe Reader 7.0+ (free software).

EDGE is delivered as an online service so there is no capital investment required, costs are low and predictable and deployment is fast. This ensures your return on investment in our technology is tangible and immediate.

You have already worked hard to be the best -- so take the next step to ensure that your technology is too.

Data Security

Because EDGE takes the protection, availability and privacy of your data very seriously, we have developed systems with world-class resistance to viruses, worms, and hacker attacks. By utilizing the same next generation server technology as the U.S. Army, our system is not susceptible to Windows based viruses or worms. If you plan to maintain your own in-house server or another SaaS without redundant servers, co-location systems (in different geographic areas), and guaranteed up-time, you are more likely to experience down time and catastrophic loss of data.

Further, unique log-on and very customizable security features for every user, including an audit trail and user-tracking log, assist in your internal control of your data. Cases can be simultaneously assigned at several levels including paralegal, attorney, and partner. With EDGE, you can assign various security privileges to your staff and monitor all file activities with comprehensive audit trails.

Secure Messaging

The EDGE system contains a breakthrough feature that solves the true underlying (and almost unmentionable) gap in security that most practitioners face with respect to client communications: unencrypted email. We solve this problem entirely using a (patent pending) design that does not require the cumbersome use of encryption by your clients. It is this kind of programming expertise that puts us in a class of our own.

Control Your Data

EDGE allows you to have a complete communication docket on all clients which includes phone calls, incoming/outgoing emails, calendar events, meetings, reminders, documents and much more. EDGE’s built-in OnDocs™ document storage system, online client interfaces, reminders system and complete communication docket will help you meet every deadline, reduce client case status inquiry calls, let you work from any location via the internet and essentially eliminate the age old problem of ″misplaced files″. Additionally, you have complete control of your data, allowing you the ability to back up your data on to your own server - anytime.

Websites, blogs, Immigration News and Search Engine Placement

Are you looking for a professional website to present yourself and your immigration law firm to prospective and existing clients? If yes, visit www.awebsiteforlawyers.com to see samples of professional law firm immigration website designs to choose from or they can create a custom site for you.

A Website For Lawyers, independent of LawLogix, is a full service web design, development and content management company that specializes in professional websites for lawyers. Websites options range from a standard site for as little as $395 to custom made, search engine friendly websites with self-editable online portals with blogs and Immigration News column (with weekly updating).

All packages include the following:

• free email set up (e.g.me@mylawfirm.com) for you and your staff
• Search Engine Optimization (SEO)
• EDGE new client intake and login interface
• Assistance with obtaining your own unique domain name

Hosting, maintenance and search engine marketing (e.g., Google Adwords management) is also available upon request.

Best of all, these services are backed by US based full-time customer support and engineering teams.

Contact 800.929.5439 or visit www.awebsiteforlawyers.com to learn more about attracting prospective clients and presenting a professional image to your existing clients with your very own customized professional website.

Money Back Guarantee

We are so confident that you will like EDGE^SM that we offer a money back guarantee. If at any time, should the service be discontinued because of dissatisfaction with the performance of EDGE, a refund of fees may be requested under our Money Back Guarantee per the terms of service agreement.

This Money Back Guarantee allows you to see for yourself:

1. Why the leaders and trendsetters in immigration law (e.g., Ira Kurzban, Martin Lawler, Eleanor Pelta, past AILA presidents, etc.) are switching to LawLogix.
2. And why they are reporting a competitive advantage and steady growth trends due to better efficiency and client satisfaction with EDGE^SM!

We make this offer, as we would hate to see you go with the wrong system, only to come back to us a few months later after wasting hundreds of hours and thousands of your hard earned dollars on the wrong system (e.g., a cheaper system that turns out to be a "penny wise, pound foolish" decision).

To sign-up for your Money Back Guarantee, please click here.